Frequently Asked Questions

How can I place an order by mail?

Print out our order form, fill it out, enclose payment, and mail to Irish Eyes Garden Seeds 5045 Robinson Canyon Rd. Ellensburg, WA  98926



Why does my order say complete when I have not received it?


Complete just means that we have finished entering your order into our system for processing. If you have provided an email on your order, you should get a notification when it ships.

Does Irish Eyes ship orders outside of the United States?

Due to national and international agricultural restrictions, we are only able to ship seeds within the United States. If you are placing an order online, your credit card billing address must also be in the U.S.

Do you have a catalog?

We are discontinuing our retail catalog. If you would still like a catalog, we can send you one from 2016. Please keep in mind that pricing and availbilty has changed since the last print date. Our website is up-to-date with the varieties and pricing.  We do have a new wholesale catalog. To request a catalog please email customerservice@irisheyesgardenseeds.com  with your name and mailing address.

I need my seeds as soon as possible. How are orders shipped?

All orders are shipped via U.S. mail and UPS.  For expedited shipping, please call in and place your order.  Extra fees and shipping rates will be applied at that time. 

Has my website order shipped?

If you provide us with an email address on you order, we will send you a shipping confirmation with the tracking number when it leaves our warehouse.   Please note in the comments section of the order form if you want to request a specific ship date and we will do our best to fulfill it then for you. Most of our shipping is weather dependent. We contact you if we believe your order will freeze en route.

Do you do substitutions if an item is out of stock?

If a variety is out of stock, it will read "Out of Stock" on the website. However, occasionally items do run out of stock quickly. If we run out of an item before we fill your order we will contact you regarding a substitution or issuing a refund.  For mail in orders, please check the box whether or not it is acceptable to substitute an item.

What credit cards do you accept?

Visa, Discover, and Mastercard

Does Irish Eyes donate seeds?

Yes, we do. Click here to read more about our seed donation program.  If you are interested in receiving seed, please fill out the donation request form at the bottom of the page.    

It’s January, I live in Georgia and I want my potatoes shipped out this week so I can plant. How come you say it’s too cold to ship right now?  It’s sunny and beautiful where I live.

We are located in Washington State, just east of the Cascade Mountain range.  As you know, potatoes are very delicate and susceptible to freezing.  We are limited to shipping potatoes based on the weather conditions not only around our valley but the weather along the route of shipment to your doorstep.  Shipping in the months of November through March can be difficult.  We do our best to try and get your product out as quick as we can, however we are at the mercy of Mother Nature.  The last thing we want is for you to open your box of seed potatoes to see that they have frozen in transit.  We appreciate your understanding when it comes to this.