We are a family owned and operated business. Please be patient while we respond to your request. We are open Monday-Friday 8am-4pm PST. We will answer all inquiries in the order they were received.

Please take a look before submitting a contact form. These questions may have the answers you’re looking for quicker than we can respond. 

Remember that we are a family owned and operated farm and are frequently out of the office working in the warehouse, greenhouse or on the property.

 

PLEASE READ:

We only ship in the United States. We fulfill and ship orders within one week of receipt of purchase, unless you have selected a later ship date. If shipping is delayed, please be patient. We have likely delayed your order due to weather. We are nestled in the Kittitas valley just east of the Cascade Mountains – making shipping difficult at times. If it gets below 32F at night, we will postpone shipping your order. We use a quick reference weather map to help us determine the weather along the route our freight companies use to deliver to you. We do offer winter boxes to ship your perishables. These only hold 10 pounds and will not be shipped if the temperatures dip below 0F at the farm or en route to you.

Unless otherwise specified*, all orders ship UPS ground (average 3-7 business days). Storms and other natural forces may delay your order mid transit. All shipments first go to Yakima, then are dispersed accordingly.

UPS routes are as follows:

  • WA, OR, CA, AZ, NM will follow the I5 corridor south
  • TX, OK, UT, CO will be sent to Utah and dispersed there
  • All other states will follow I90 through North Dakota and be dispersed in Chicago. If it is freezing along that route, your order will be delayed.

If you would like your perishables shipped later, please call the office to have us split your order for you. *Additional shipping charges may occur. If you do not wish to split your order you have two options: fill out this shipping form and email it to customerservice@irisheyesgardenseeds.com or purchase a winter box for your perishables. Please note that we will not ship winter boxes if it is below zero en route to you.

*For orders under 11 pounds, we will only ship USPS. Orders between 11.1 and 100 pounds will ship UPS Ground. If your order weighs more than 100 pounds, please contact customerservice@irisheyesgardenseeds.com as you may qualify for our Market Grower program.

We only ship Monday thru Friday – we are a  family owned and operated business and enjoy time with our own families on the weekends. Unless due to weather restrictions, we cannot cancel or change an order after it has been submitted. We accept VISA, MasterCard, Discover and PayPal payments.

 





 

Request a Free Catalog

  • We are no longer mailing catalogs
  • Please print or save your own: 2018 Catalog

Retail Customers

  • Monday through Friday 8:00am to 4:00pm PST
  • Call 509-933-7150, press 2
  • Email: Customer Service
  • Frequently Asked Questions
  • Address: 5045 Robinson Canyon Road, Ellensburg WA 98926
  • We only have the printed 2016 retail catalog available 
  • Print or save your own:Catalog

Wholesale Accounts  


Market Grower Accounts