How do I create an account?
Click the Account icon at the top of the website and select Create Account. You'll be able to track orders, save addresses, and view your order history.

 
I received an email saying my order is complete, but it hasn't shipped yet. Why?
This simply means your order has been processed in our system and is ready for fulfillment. We often process orders ahead of their scheduled ship date to stay organized and ensure everything is prepared correctly. You'll receive another email with tracking information once your order has actually shipped.

 
My ship date has come and gone. Where is my order?
As a working farm, our harvest and shipping schedules are heavily dependent on weather conditions.

We may delay shipments if:

- Temperatures are too cold and products could freeze
- Excessive heat may damage products in transit
- Wet conditions prevent safe harvesting
- Mountain pass closures affect transportation routes
We're located just east of the Cascade Mountains, and weather conditions along our shipping routes can change quickly. Any shipping delays are made to protect the quality of your order.

 
My order is delayed due to weather, but it's warm where I live.
We monitor temperatures along the entire shipping route—not just at your destination.

If freezing temperatures are expected anywhere along the route, or if major transportation corridors are impacted by severe weather, we may postpone shipment until conditions improve. Our goal is simple: make sure your order arrives in good condition. For more information, please visit our Shipping Information page.

 
How do I change my ship date?
Many products allow you to select a preferred ship date when ordering. If you need to change your ship date after placing an order, please contact us as soon as possible. We'll do our best to accommodate your request, though changes may not be possible once an order enters processing.

 
Can I receive my potatoes early if I live in a warm climate?
Absolutely! Customers in warmer regions often choose to receive potatoes earlier in the season so they can plant before spring temperatures arrive. In fact, we encourage customers in southern climates to order early before cold weather impacts shipping from our farm.

 
What are my shipping options?
Shipping methods are automatically calculated during checkout based on your location and order weight. For detailed information about carriers, transit times, weather delays, and seasonal restrictions, please visit our Shipping Information page.

 
I see an item is sold out. When will it be available again?
Most perishable products are harvested seasonally. If an item is sold out, it is typically unavailable until the next harvest season. We recommend checking back regularly or considering a similar variety. For example, if German Butterball is unavailable, you might consider German Butterball Nuclear, German Butterball Pre-Nuclear, Arizona Gold, or Yukon Gold.

 
When is the latest I can receive potatoes?
This depends on inventory levels, storage conditions, and weather. In general, we begin winding down potato shipments during the summer months as temperatures increase and product quality becomes more difficult to maintain during transit.

 
I received my potatoes early. How should I store them?
Store seed potatoes in a cool, dark, dry location with good airflow.

Suitable storage locations include:

- Basement
- Cellar
- Crawl space
- Garage
- Cool closet
Check them periodically and remove any potatoes that begin to deteriorate.

 
I received sprouted potatoes. Can I still plant them?
Yes! Sprouted potatoes are still perfectly viable and are often ready to grow. In fact, slight dehydration and sprouting are signs that the tuber is preparing for growth. Plant them as you normally would.

 
How do I break dormancy in potatoes?
Place potatoes in a brown paper bag with a few apples and onions. The ethylene gas they naturally produce can help stimulate sprouting. Keep the bag in a warm location and monitor for eye swelling or sprouts. Dormancy can take several weeks to break naturally.

 
Why did some of my potatoes rot, fail to germinate, or produce weak plants?
Several factors can contribute to poor emergence:

- Seed pieces cut too small
- Seed piece decay before roots develop
- Improper curing after cutting
- Excessive moisture
- Heat damage from direct sun exposure
When cutting seed potatoes, allow them to cure in a warm, shaded location before planting.

 
What are Baby, Nuclear, and Pre-Nuclear potatoes?
These terms refer to the generation of seed stock.

Pre-Nuclear: The earliest generation available. Produced from tissue culture and grown in controlled environments. Offers the highest disease resistance and yield potential.

Nuclear: The next generation after Pre-Nuclear. First grown in native soil and still offers exceptional disease resistance and vigor.

Standard Seed Potatoes: Later generations that are ideal for most growers and gardeners.

Earlier-generation seed typically costs more due to the additional production requirements and increased yield potential.

 
What type of seed potato should I buy?
For most home gardeners, standard seed potatoes perform very well. If you're looking for the highest yield potential, disease resistance, or seed-saving opportunities, Nuclear or Pre-Nuclear potatoes may be worth the investment.

 
What are Baby Potatoes? Will they grow smaller potatoes?
No. Baby potatoes are simply smaller seed pieces that don't require cutting before planting. They produce normal-sized harvests and yields comparable to larger seed potatoes.

 
Are potatoes determinate or indeterminate?
While some varieties exhibit determinate or indeterminate growth habits, most growers find it more useful to think of potatoes as:

- Early season
- Mid season
- Late season
This classification is generally more practical when planning a garden.

 
What potato varieties grow best in hot, humid climates such as Hawaii?
Early and mid-season varieties typically perform best.

Recommended varieties include: Caribe, Dark Red Norland, Viking Purple, Red Pontiac, Yukon Gold, Yellow Finn, Red LaSoda, and Kennebec
Growing recommendations may vary based on elevation and local climate conditions.

 
Do you sell hardneck garlic in the spring?
No. Hardneck garlic requires winter vernalization and performs best when planted in the fall and allowed to overwinter.

 
We couldn't plant all our softneck garlic. How should we store it?
Store garlic in a dark location between 33–38°F with 45–60% humidity and good airflow. Keep bulbs loose and avoid storing them near potatoes, fruit, or squash, as ethylene gas can affect storage quality.

 
How do I harvest and store shallots?
Harvest when approximately two-thirds to three-quarters of the tops have yellowed and fallen over.

After harvesting:

- Brush off excess soil.
- Cure in a dry location for several weeks.
- Trim dried stems.
- Store in paper bags in a cool, dry place.
You may save healthy bulbs for replanting.

 
My onions are falling over but haven't formed bulbs. Why?
Common causes include:

- Incorrect spacing
- Inadequate phosphorus
- Planting the wrong day-length variety for your location
- Disease issues
Bulb development depends heavily on variety selection and proper growing conditions.

 
What does "OG" mean?
"OG" is our abbreviation for Organic.

 
Do you have a potato guide?
Yes. Our Potato Guide allows you to compare varieties side-by-side, including maturity, skin color, flesh color, storage qualities, and culinary uses.

 
How do I request a seed donation?
Complete our Seed Donation Request Form and submit it to our office for review. Please note that submission does not guarantee approval, and not all requests can be fulfilled. While the seeds are free, we do ask that you cover shipping costs.