FAQs

I am a returning customer – why can’t I login with my previous username and password?

We have switched websites. Unfortunately, your private information did not transfer over with the switch. You will need to create a new account.

 

How do I create an account?

Once you have added items to your cart and proceed to check out, you will be able to make an account. This is required to finish placing your order.

Without filling out the username or email and password, click on the “Next” button. This will allow you to proceed to the “Billing” section where you can fill out your information and create a password. This information will be saved ONLY when you have made it to the payment section of your order.

 

My only shipping option is “Pickup at Irish Eyes Office in Ellensburg”. How do I ship to my location?

Under the “Shipping” portion of checkout, you need to either uncheck the box to the right of “Ship to a different address?” or fill out all the information below. If this is left blank, it will default to pickup.

 

I live in the Southern United States, can I receive my potatoes early so I can plant in January?

Absolute! We highly encourage you to receive your order in November before the cold weather reaches our farm. As potatoes are temperature sensitive, we must watch weather at our farm and en route to you to ensure that your potatoes do not freeze during shipment.

 

I received my shipment early – How do I store my potatoes so I can plant them at a later date?

Potatoes need to be stored in a cool, dark place. Make sure there is not too much moisture where you are storing them. We recommend a burlap sack or potato bin in a cool corner of your house. Good areas to check are your garage, crawl space, cellar, basement or the back of a closet. Be sure to consistently check your potatoes to weed out any that may be going bad.

 

What is the difference between nuclear, pre-nuclear and standard potato seeds?

Pre-nuclear potatoes are the earliest generation of potatoes available. These will produce the highest yields and have the highest disease resistance than any other seed potatoes. These are about marble sized when planted and require special care prior to planting. Nuclear potatoes are second generation potatoes. These will produce higher yields and have a higher disease resistance than standard seed potatoes. Anything after nuclear potatoes is considered generation one, two, etc.

 

What are baby potatoes? Will they grow smaller potatoes?

Baby potatoes are small potato seeds that you do not need to cut prior to planting. These will yield the same as the larger bulk sizes you can purchase.

 

I keep seeing “OG” in front of many names. What does “OG” mean?

“OG” is our abbreviation for organic.