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We only ship in the United States. We fulfill and ship orders within one week of receipt of purchase, unless you have selected a later ship date. If shipping is delayed, please be patient. We have likely delayed your order due to weather. We are nestled in the Kittitas valley just east of the Cascade Mountains – making shipping difficult at times. If it gets below 32F at night, we will postpone shipping your order. We use a quick reference weather map to help us determine the weather along the route our freight companies use to deliver to you. We do offer winter boxes to ship your perishables. These only hold 10 pounds and will not be shipped if the temperatures dip below 0F at the farm or en route to you.
Unless otherwise specified*, all orders ship UPS ground (average 3-7 business days). Storms and other natural forces may delay your order mid transit.
UPS routes are as follows:
- WA, OR, CA, AZ, NM will follow the I5 corridor south
- TX, OK, UT, CO will be sent to Utah and dispersed there
- All other states will follow I90 through North Dakota and be dispersed in Chicago. If it is freezing along that route, your order will be delayed.
If you would like your perishables shipped later, please call the office to have us split your order for you. *Additional shipping charges may occur. If you do not wish to split your order you have two options: fill out this shipping form and email it to customerservice@irisheyesgardenseeds.com or purchase a winter box for your perishables. Please note that we will not ship winter boxes if it is below zero en route to you.
*For orders under 11 pounds, we will only ship USPS. Orders between 11.1 and 100 pounds will ship UPS Ground. If your order weighs more than 100 pounds, please contact customerservice@irisheyesgardenseeds.com as you may qualify for our Market Grower program.
We only ship Monday thru Friday – we are a family owned and operated business and enjoy time with our own families on the weekends. Unless due to weather restrictions, we cannot cancel or change an order after it has been submitted. We accept VISA, MasterCard, Discover and PayPal payments.
STOP. Please double check your order before proceeding to check out. We will not split your order. If you need multiple shipments, please do multiple orders with separate ship dates.
ATTENTION PRE-ORDERS!!
Pre-ordered items MUST have the same release date, or this will kick everything out of your cart to start over. You cannot have items with different pre-order dates on one order. If your desired ship date is after all items should be in stock, please call to combine orders.