Ordering and Shipping
We only ship in the United States. We fulfill and ship orders within one week of receipt of purchase. If shipping is delayed, please be patient. We have likely delayed your order due to weather. We are nestled in the Kittitas valley just east of the Cascade Mountains – making shipping difficult at times. If it gets below 25F at night, we will postpone shipping your order. We use a quick reference weather map to help us determine the weather along the route our freight companies use to deliver to you.
Unless otherwise specified*, all orders ship UPS ground (average 3-7 business days). Storms and other natural forces may delay your order mid transit.
UPS routes are as follows:
- WA, OR, CA, AZ, NM will follow the I5 corridor south
- TX, OK, UT, CO will be sent to Utah and dispersed there
- All other states will follow I90 through North Dakota and be dispersed in Chicago. If it is freezing along that route, your order will be delayed.
If you would like your perishables shipped later, please call the office to have us split your order for you. *Additional shipping charges may occur. If you do not wish to split your order you have two options: fill out this shipping form and email it to customerservice@irisheyesgardenseeds.com or purchase a winter box for your perishables. Please note that we will not ship winter boxes if it is below zero en route to you.
*For orders under 11 pounds, we will only ship USPS. Orders between 11.1 and 100 pounds will ship UPS Ground. If your order weighs more than 100 pounds, please contact customerservice@irisheyesgardenseeds.com as you may qualify for our Market Grower program.
We only ship Monday thru Friday – we are a family owned and operated business and enjoy time with our own families on the weekends. Unless due to weather restrictions, we cannot cancel or change an order after it has been submitted. We accept VISA, MasterCard, Discover and PayPal payments.
We ship seeds and tubers all across the country. Visit your local retailer to purchase Irish Eyes product. Don’t see what you’re looking for? Let us know and we will contact the buyer at the nursery or garden center – we love referrals!
Restrictions:
Come late summer, our potatoes are severely sprouted and no longer viable. We will cease shipping all but seed packets during this time. Please continue to check back on our website as we will update inventory as we harvest in the fall.
We cannot ship potatoes to Alaska. Nor can we ship onions, shallots and garlic to certain counties in Idaho. Please contact customerservice@irisheyesgardenseeds.com for these specific counties.